Delivery Information
Where do we deliver?
Bottelinosdeli can only deliver to UK mainland addresses. If you would like to order
outside of mainland UK please contact us and we will be able to offer you a bespoke
delivery package.
How much is the delivery?
All gifts have a bespoke delivery cost depending on the value and weight of your
order.
Delivery charges include insurance in the unlikely event of damages.
Can you deliver on a Saturday/Sunday?
Regrettably some items will not be delivered on the weekend. Some of our smaller
items which will are sent by Royal Mail recorded delivery will be delivered on a
Saturday.
How quick can you deliver?
Most items can be delivered within 2 Working Days of placing the order. We always
endeavour to deliver with 2 working days however delays may occur that are outside
our direct control.
What time will my order arrive?
Deliveries take place between 9am and 5pm, Monday to Friday. Unfortunately it is
not possible to guarantee an exact delivery time.
What if the recipient is not home?
If the recipient is not at home on the selected delivery date, the courier/postman
will either attempt redelivery the next working day (from 9am to 5pm), leave the
parcel with a neighbour or leave the parcel at a local post office for collection.
All deliveries require a signature.
Please ensure all address details including house number and post code are entered
correctly. Any delivery problems and redirections arising from incorrect address
information have to be charged for.
If the parcel is not collected by the addressee after 14 days then it is returned
. Thereafter, the Purchaser will incur a redelivery charge to deliver the Goods.
The Purchaser will also be charged for any items which have become unsuitable for
sale and need replaced (any perishable items).
If I order more than one item will they all come together?
From time to time we will need our supplier to send your purchase direct if we do
not have any in stock, this will mean that your order can be delivered separately.
Bottelino's whoever will do everything they can to insure your order will be delivered
on the same day.